Kim Sousa-Peoples

5116 BIRNAMWOOD TRAIL • GREENSBORO, NC • 27407

PHONE (336) 451-7461 • E-MAIL [email protected]

KIM SOUSA-PEOPLES

Education

March 2001                                                                                                                          The University of North Carolina at Greensboro           

                Ph.D. Curriculum and Instruction/Higher Education Administration

§  Dissertation Title: The Occupational Status of Student Affairs: Interpreting Perceptions

§  Concentration in higher education administration, leadership, professional development, staff training, and graduate and adult program curriculum design

May 1993                                                                                                                              The University of South Carolina      

                M. Ed. Higher Education Administration and Student Affairs

§  Comprehensive exams with honors

§  Concentration in student development and higher education administration

May 1989                                                                                                                              The University of South Carolina      

                B.A. Journalism and Mass Communications

§  Concentration in advertising/public relations, minor in marketing

Relevant Experience and Accomplishments

§  Recognized as an accomplished leader and valued member of the UNCG community: Gladys Strawn Bullard Award winner, 2010; Outstanding Student Affairs Employee of the Year, 2007; and National Orientation Directors Association (NODA)/Southern Regional Orientation Workshop (SROW) Outstanding Orientation Director of the Year, 2006.

§  Created and implemented many new programs designed to impact student success and retention, including the mandatory SOAR for transfer and adult students and the resulting Advising and Registration by Appointment (ARA), the Transfer Adult SOAR Leader (TASL) programs, and a variety of programs to meet the needs of our out of state students.  Introduced more intentional transitional and academic advising preparation programming at SOAR and Rawkin’ Welcome Week (RWW), designed to meet the specific needs of new students, with identified learning outcomes and assessment plans. 

§  Through the Orientation Planning Council, a University-wide committee offering input for SOAR programs, and through membership on the Advising Council, strengthened collaborative relationships and planning across campus.

§  Infused academic initiatives and forgedcollaborations with faculty and academic administrators for SOAR and RWW programming.  Highlights include leading the creation and implementation of the Freshman Summer Reading Project, Professors’ Perspectives, Accelerate your Academics (pre-advising information), College and Schools Welcomes and multiple sessions with families related to academic advising.  Partnered with Student Academic Services/UNS101 to offer various programs during RWW to introduce students to Peer Academic Leaders.

§  Employed creativity and marketing strengths to create and build UNCG spirit and collaboration across divisions including Street Team, I Bleed Blue and Gold concept, several traditions and affinity-building programs including SOAR pins for students, daisies and University seal lapel pins at the Chancellor’s New Student Convocation, renaming Spartan Welcome Week to Rawkin’ Welcome Week, and Blue and Gold Birthdays.  Initiated new relationships with Athletics, creating the RWW Pep Rally, Athletics display during SOAR and coaches serving on Street Team.  Collaborate with UNCG Dining for the RWW Spartan-themed dining experience.

§  Developed and nurtured award-winning undergraduate and graduate student staffs with recognition at SROW for numerous awards for case study competitions, educational sessions and orientation performances, as well as produced multiple “outstanding UNCG student employee of the year” award winners, and an “outstanding orientation leader of the year” for SROW.  Established an employment progression system and an awards and recognition program for SOS.  The two most recent Student Government Association Presidents were trained as Spartan Orientation Staff (SOS), and multiple SOS members, sponsored by Orientation & Family Programs, have been voted FallFest King and Queen winners.  SOS leaders went on to create the unofficial spirit team “The Ocho” and served as leaders of the Blue Crew, and several departments regularly seek former SOS to hire for open positions, such as the Dean of Students Office and the Elliott University Center.

§  Facilitated growth in use of technology in Orientation & Family Programs.  This includes data collection for retention research, collaboration with Admissions by contracting with AdmissionPros/SpartanLink to streamline new student entrance into UNCG, established a credit card functionality for parent and family programs, and initiated efforts to collect all parent and family data on-line and to offer parent and family resources via our webpage, making pages available in Spanish as well.

§  Active member of the Student Affairs Strategic Planning Group; developing the divisional mission statement and strategic plan for 2009-2014 in support of UNCG’s strategic plan.

§  Appointed Chairperson of the Student Affairs Staff Development Committee.  Expanded steering committee and general membership, developed and refined an operational and organizational structure, established a division-wide awards program, and initiated an annual reporting method, as well as encouraged an enthusiasm amongst staff about the programs offered.

§  Invited to lead the division’s graduate assistantship efforts; chaired committee, surveyed members of division and graduate assistants for needs and from results developed a new system for advertising positions, established a resource-filled webpage and implemented a division-wide graduate assistant evaluation plan to ensure all graduate assistants were receiving more formalized and regular feedback.

§  Proposed and led the division’s assessment project for measuring student learning outcomes of divisional student employees; have since presented findings at multiple conferences and submitted for publication.  Created the student learning outcomes assessment plan for SOAR to better target messaging to students;  assist departments from across campus identify desired outcomes, plan presentations accordingly, review survey data, and modify for future presentations.

§  Chaired the 2006 Program Review for Office of Disability Services, gaining insight of the AHEAD Standards, which guide the work of the department, as well as operating procedures and staffing specialties and future needs.

§  First responder for the Sexual Assault Response Team (SART)for six years, assisting students in crisis and collaborating response efforts with Student Health Services’ Counseling Center, UNCG Police and Moses Cone SANE unit.

§  Participant in an EPART table top exercise, serving as a note-taker in the command center, gaining valuable awareness of the complexities involved in immediate emergency response and communication with students and families.

§  Served as the Coordinator of Student Conduct in the UNCG Dean of Students Office, administering pre-hearing conferences, advising student conduct volunteers, and coordinating Honor and Ethics/Academic Integrity Week.

§  Personal commitment to Health and Wellness; representing UNCG on the Executive Leadership Team for the American Heart Association of Guilford County and coordinating the UNCG walk teams for six years, and earning national certification as a fitness instructor, teaching group fitness at the Ragsdale YMCA in Jamestown, NC.

February 2004 - present                                                                                                    The University of North Carolina at Greensboro         

Director of New Student & Spartan Family Programs

§  Plan, develop, implement, and evaluate summer, fall, and spring orientation programs for over 4,000 first year, transfer, and adult students and 3,000 family members.

§  Manage state, student fee and discretionary accounts nearing $600,000.

§  Supervise and evaluate an office staff of a full-time assistant director, business and technology manager, two graduate assistants, several graduate interns and three undergraduate student Spartan Orientation Coordinators.

§  Select, train, supervise, evaluate and provide leadership, professional, and personal development opportunities for 25 traditional age and 10 transfer and adult undergraduate orientation leaders, as well as a University-wide 50-person volunteer group, Street Team.

§  Coordinate Rawkin’ Welcome Weekend and the University-wide planning committee, including the oversight of the Chancellor’s New Student Convocation and the Freshman Summer Reading Project.

§  Create programs for the needs of out of state students, such as the out of state SOAR session, out of state information sessions at SOAR, as well as a Welcome Week reception and continued on-line support.

§  Provide guidance and supervision to all Parent/Family programs and services to include orientation, Family Weekend, Parent Family Association, Parent Family Advisory Council, and print/web/email communication.

§  Develop various orientation web and printed publications and marketing techniques designed to increase participation in SOAR programs, to include resource guides and Facebook pages.

§  Recruit and coordinate faculty and university staff to participate or present in orientation sessions for the student and parent and family programs.

§  Instructor, UNS 101.

§  Advise the honorary student organizations University Marshals and Alpha Lambda Delta and coordinate all aspects of large-scale induction programs as well as coordinate the University Marshals for Spring and Winter Commencement, The Chancellor’s New student Convocation, and Founder’s Day.

§  Committee leadership and appointments:

o    Chair, Orientation Planning Committee, 2003-present

o    Chair, Student Employee Learning Outcomes Assessment Committee, 2005-present

o    Chair, Student Affairs Staff Development Committee, 2005-2007 and 2009-2010

o    Chair, Graduate Assistant Committee, 2009-2010

o    Chair, Rawkin’ Welcome Week Committee, 2003-present

o    Chair, Office of Disability Services Program Review, 2005-2006

o    Chair, Housing and Residence Life Program Review, 2009-2010

o    Chair and member, numerous search committees, 2003-present

o    Member, Advising Council, 2003-present

o    Member, Student Affairs Strategic Planning Team, 2007-present

o    Member, Commencement Committee, 2003-present

o    Member, FallFest/Homecoming Committee, 2004-present

o    Member, Implementation Team 1.3, 2009-2010

o    Member, Sexual Assault Response Team, 2003-2009

o    Member, Student Personnel Assistantship Recruitment Kick-Off (SPARK) planning committee, 2007-2009

o    Member, SWOT Retention Team, 2009-2010

o    Member, Undergraduate Studies Council

o    Member, Student Academic Success Group

o    Member, Student Affairs Development Advisory Group

June 2002 – January 2004                                                                                                The University of North Carolina at Greensboro         

Assistant Director of Orientation for Parent and Family Programs

• Developed and implemented all programs and publications for approximately 3,000 parents and family members who attended the spring, summer and fall new student and transfer student SOAR programs.
• Coordinated all aspects of Family Weekend for an average of 500 campus guests.  Family Weekend duties include all pre-event mailings and communication, web registration, welcome speaker and brunch, program sessions for families and activities for siblings.  Worked in conjunction with faculty, Alumni Affairs and Campus Activities and Programs for cooperative programming activities surrounding FallFest events.
• Published a semi-annual newsletter, Family Matters, distributed to all families of undergraduate students.
• Advised the Parent & Family Advisory Council, which serves the University as a sounding board for family perspectives on current campus issues.  Hosted semi-annual meetings to discuss current issues, ideas, upcoming programs and committee projects.
• Created and coordinated the Parent& Family Association (PFA), designed to increase communication between families and the University on a variety of matters, including the creation of the FamilyLink emergency notification system.
• Produced a monthly e-newsletter, Family Connections, sent to all members of the Parent & Family Association.
• Collaborated with Annual Giving for the Families Campaign.
• Instructor, UNS 101, commuter student section.

June 2001 – June 2002                                                                                                      The University of North Carolina at Greensboro         

Coordinator of Student Conduct

• Assisted the Academic Integrity Advisory Group by organizing and attending monthly committee meetings, presenting information on academic integrity to deans, faculty and UNS classes, and planning various aspects of Honor and Ethics Week.
• Conducted all Pre-Hearing Conferences with students accused of conduct violations, as well as tracking sanction progress to include task assignments, drug screening and personal counseling attendance.
• Coordinated various aspects of the student conduct participant program, including advising case coordinators, assigning hearings to student volunteers, facilitating on-going training programs, and assisting in the selection process of student participants.
• Served as a resource to the Office of Student Conduct for sanction assignments in the way of individual advising on topics such as stress/anger/time/financial management, success plans and decision-making.

August 1998 – May 2001                                                                                                   The University of North Carolina at Greensboro         

Graduate Research Assistant, Division of Student Affairs

• Assisted in conducting qualitative and quantitative research on behalf of the student affairs division on matters related to retention, student satisfaction, campus climate, service operations and related special projects.
• Instructor, UNS101.
• Provided administrative and research support to the Associate Vice Chancellor of Student Affairs during her tenure as the NASPA President.
• Provided administrative support for the University’s Human Relations Council.

August 1993 – August 1998                                                                                              Sacred Heart University, Fairfield, CT             

Assistant Dean of Students

• Managed judicial and crisis matters and served as the Dean’s representative on a variety of University-wide committees.
• Supervised a wide range of administrative functions, including commuter student services, university retail and vending contracts and operations, university shuttle service, summer camps and conferences, orientation, student union facility operations, services and programs, student handbook publication, graduate assistant training, staff training, departmental reporting and strategic planning.
• Responsible for generating revenue for self-sustaining services through retail operations, vending, summer camps and conferences, and student union operations.
• Managed budgets for both revenue generating and student fee based accounts in excess of $200,000.
• Developed new campus programs and services, including the university transportation system, a summer residential conference program, vendor contracts and commuter student programs and services.
• Created and facilitated a professional development series for the division of student affairs with more than 40 professional and graduate staff.
• Supervised and evaluated full-time and part-time personnel, graduate staff and undergraduate student employees.
• Served as an instructor for freshman university studies, an academic advisor for first year students, and advisor to several student organizations.

Related Internship Experience                                                                        

Doctoral Program                                                                                                               The University of North Carolina at Greensboro         

• Guilford College, Judicial Affairs, policy and procedures research.
• UNCG Office of Legal Counsel, special projects.
• UNCG School of Education, Department of Curriculum and Instruction higher education doctoral programs regional market analysis.
• Elon University, Student Affairs, Student Activities and Multicultural Affairs special projects.

Masters Program                                                                                                                 The University of South Carolina

• Dean of Students Office, research and special projects.
• National Resource Center for the Freshmen Year Experience, Research, Publications, and National Conference Assistant.
• Housing and Residential Life, ACUHO-I National Conference host assistant.
• Commuter Student Services, Resource Office.
• Rex Enright Athletic Academic Enrichment Center, student-athlete study hall assistant.
• Columbia College for Women, Student Media.

Publications and Presentations

• Kachellek, G., and Sousa-Peoples, K, (Spring, 2010). Student Affairs Student Employees; Learning Outcomes.  The Orientation Review, A Publication of the National Orientation Directors Association.
• Saunders, D., Sousa-Peoples, K. and Whiteside, C. (2009). Students and Families: So Happy Together.  Journal of College Orientation and Transition, 16 (1), 53-56.
• Bentrim-Tapio, E. and Sousa-Peoples, K. (2008).  Student learning outcomes assessment for an orientation program: ”SOARing” transformation. Journal of College Orientation and Transition, 15(2), 69-72.
• Sousa-Peoples, K. (Spring, 2005).  Training and Development: Kickin’ it with K.  The Orientation Review, A Publication of the National Orientation Directors Association.
• Sousa-Peoples, K.  (2005). Model Programs: The University of North Carolina at Greensboro.  Partnering with the Parents of Today’s College Students (eds. Keppler, K., Mullendore, R. & Carey, A.) National Association of Student Personnel Administrators.
• Recent Session Presentations:
  • Collaborations for Student Success and Retention:  Academic and Student Affairs
    • National Symposium on Student Retention, 2011
  • Student Employment as Student Learning
    • NC NODA Conference, 2010
    • SROW Conference, 2010
    • NC State Undergraduate Assessment Symposium, 2010
  • Moving to Mandatory: Transfer and Adult Student Orientation. SROW, 2009
  • Student Learning Outcomes Assessment for an Orientation Programs: A ”SOARing” Transformation
    • SROW 2008
    • NC State Undergraduate Assessment Symposium, 2008
  • Family Systems: Family Impact on Service to Students and Retention, SROW, 2006
  • NODA Internship: Is it Right for You?  SROW, 2004
  • Parent/Family Programs Roundtable, SROW, 2004 and 2003
  • Take Control of Your Career! NODA National Conference, Seattle, 2003
  • Tips from the Pros - Advice to New Professionals on the Realities of Working in Higher Education. NCCPA November, 2000
  • Gender and the Workplace: Emerging Trends in Parenting and Creative Work Arrangements. Women’s Leadership Conference, 1998

Professional Development

• Host, State Drive-in Conference for North Carolina, NODA, 2009
• Creator, SROW Career Placement Services, SROW 2005 (continues today)
• Conference Host Planning Committee, SROW 2003, The University of North Carolina at Greensboro
• North Carolina College Personnel Administration, conference planning committee, 2000 and 2001
• Assistant to the NASPA President for one-year term, 1998-1999
• Member, National Orientation Directors Association, current
• Proficient in MS Word, PageMaker, Excel, Publisher, Ethnograph, SPSS, Blackboard and use of internet research tools

Community Involvement

• Group Fitness Instructor, Certified IFTA, CPR, YMCA, 2008-present
• Middle School Committee and Class Parent, Greensboro Academy, 2008-present
• Jamestown Youth League, Assistant Softball Coach, 2008-present
• American Heart Association of Guilford County, Annual Heart Walk Executive Board, 2005-present
• American Heart Association of Guilford County, UNCG Heart Walk captain, 2004-present
• Class Parent, Pilot Elementary School, 2006-2007, 2007-2008
• Coach, Youth Sports Program, Pilot Elementary Parent Teacher Association, 2004 and 2005
• Executive Board, Erwin Montessori Elementary Parent Teacher Association, 2002-2003
• Big Brothers/Big Sisters of SW Connecticut 1994-1998, Volunteer of the Year, 1997 

References

Mr. Jeff Colbert

Lecturer, Political Science and UNCG Alumni Association Board of Directors

The University of North Carolina at Greensboro, Greensboro, NC

(336) 256-0522

Dr. Celia Hooper

Dean, School of Health and Human Performance

The University of North Carolina at Greensboro, Greensboro, NC

(336) 334-5744

Dr. John Rife

Associate Dean and Professor, School of Human Environmental Sciences

The University of North Carolina at Greensboro, Greensboro, NC

(336) 256-0363

Ms. Katie Russo

Teacher, Guilford County School System and former UNCG student leader

4105 Palladium Dr.

Greensboro, NC 27410

(704) 458-5921

Dr. Annemarie Seifert

Associate Vice President of Student Affairs and Enrollment Management

Georgia Southern University
Marvin Pittman Administration Building, Suite 2020

Statesboro, GA 30460
(912) 478-5256

Dr. Jen Day Shaw

Assistant Vice President/Dean of Students

University of Florida

202 Peabody Hall

Gainesville, FL 32611
(352) 392-1261