Sue Davis

SUMMARY OF QUALIFICATIONS

Management consulting, sales development and executive leadership expertise in improving the performance of Fortune 500 companies through program development in sales, management and leadership training, facilitating and online learning for multiple levels and behavioral skills. As a result, customers and executives achieved measureable improvements in critical revenue and marketing goals. Certified to deliver numerous standard programs as well as customized sales training that integrated product knowledge and technical skills. Wrote and managed training projects while marketing and delivering various management, leadership and communication skills programs. Trains people in Yoga and other fitness activities parttime.

PROFESSIONAL EXPERIENCE

Bridge Consulting, San Diego                                                                                          2013-Present

A management consulting organization providing businesses with effective performance improvement training programs, marketing and sales advice including facilitative services and standard programs in Social Styles.

Lead consultant and contract trainer specializing in sustainable improvement practices for sales organizations. Provided clients with expertise in the areas of behavior assessments, technical writing, online development programs, newsletters, and classroom facilitation.

Senior Contract Consultant, Penumbra Group Inc.

Hired for a long-term national project to transform the AmerisourceBergen sales organization from transaction based business to a consultative and performance driven enterprise.

• Seminar leader and facilitator
• Provided ongoing program development in the following areas
• Consultative selling and Account Management
• Leadership skill development
• Effective communication and presentation skills

Private Yoga Instuctor and Trainer                                                                                           Present

Provide instruction to studios and private instruction to local clubs and individuals.

Completed Yoga Alliance Certification.

HD Supply, San Diego                                                                                                           2011-2013

HD Supply is one of the largest industrial distributors in North America, includes a broad range of products and value-add services to 500,000 customers. With 650 locations across 48 states and seven Canadian provinces, the company’s 16,000 associates provide localized, customer-driven services achieving over a 2 billion dollars in revenue annually.

Lead Sales Training Specialist

Consulted with Executive Sales Team to create leadership skills improvement and strategic plan for organizational improvement. Developed, assessed and executed plan to train and coach over 1000 sales associates, 150 managers and executives within five vertical divisions with each requiring separate plans and managed with executive vice presidents.

• Created and implemented successful annual training during sales kick-off for 500 sales associates and managers; as a result revenues increased 30%
• Managed refresher and original team, communication, sales and finance training with multiple teams
• Provided strategy for long term continuous improvement for new and senior sales personnel
• Developed first online product knowledge training with interactive components for 1000 sales associates and managers which received multiple awards in training innovation
• Led strategy sessions with senior executive team to create plan for critical improvement and increased revenue

• Consulted with executive team to provide leadership seminars and long term planning

• Researched and wrote newsletters, papers and programs to inspire and refresh skills and concepts Tracom Corporation, Dallas, TX                                                                                      1997 – 2002 Assessed cultural needs in Fortune 500 companies ranging from conflict management between union and non-union employees to the challenges of elevating sales performance within each client organization.

• Senior Account Manager
• A leading performance consulting organization providing over 50 years of service to Fortune 1000 companies. Tracom Corporation is the creator of SocialStyle.
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• Notable key accounts managed while in this role included, American Airlines, Southland Corporation, Prudential Insurance, J.C. Penny and Frito Lay.
• Exceeded quota and new account development goals each year.
• Facilitated the custom development and implementation of the “Managing Turbulence” program for American Airlines management team.
• Developed new business with independent resellers and associates of Tracom Corporation
• Provided value-added consulting services throughout the Tracom network of affiliates and associates

Achieve Global Corporation, Dallas, TX                                                                           1993 – 1997

Learning International Division

The worldwide leader in providing learning-based, solutions focus on skills training in the areas of leadership, sales and customer service.

Key Account Executive/Trainer

Developed new business and delivered needs assessments and training primarily to Fortune 1000 accounts. Territory covered Arkansas, North Texas and Oklahoma

• Exceeded quota in the first year by attaining 250% of the targeted revenue plan
• Achieved First Circle Award for sales excellence each year in this position.
• Created custom situational workshops for managers experiencing changes such as downsizing, restructuring, mergers and integrations.Achieve Global Corporation, Washington DC                                                                     One of the initial team member’s of Kaset Internationals opening of a new field office and entry into the Washington DC marketplace. Duties included the development of the go-to-market strategy, new business development, outbound telemarketing along with facilities and office management activities.
• Key Account Manager
• Kaset International Division
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• Increased annual revenues from $ 310k in 1990 to $1M in 1993
• Duties included hiring and training of office personnel.
• Developed and implemented workshop on “Psychology of Change in the Workplace”
• Wrote and coordinated Total Quality Management and customer service programs for the EPA and SSA
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TRAINING, AFFILIATIONS AND CERTIFICATIONS

Certified Training Facilitator Social Style Programs             Tracom Corporation

Certified Sales Training Facilitator                                                Achieve Global

Certified Management Training Facilitator                                    Achieve Global

SPIN Selling and Advanced SPIN Training                                  Rackham and Associates

Front Line Leadership and training                                              Zenger Miller

Professional Selling Skills (PSS)                                                     Learning International

Additional Affiliations and Certifications:

Certification for Teaching                                                           State of California

CBEST completion                                                                    State of California

Advisory Board                                                                         Monterey Ridge Elementary

Yoga Alliance                                                                            National

EDUCATION

University of Illinois, Urbana/Champaign Campus            BA Liberal Arts/English

                                                                                                (Minors in Advertising and Political Science)

National Louis University, Mclean VA                                         MBA Management

Roosevelt University, Chicago IL                                                 Graduate Marke