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Phone: (701) 440-0313 E-mail: [email protected] SUMMARY OF QUALIFICATIONS Results-driven professional with a strong background in sales management and claims adjusting, bringing a unique combination of leadership, customer service, claims investigation, and settlement expertise. Strong organizational skills, negotiating, and problem-solving abilities. Committed to delivering exceptional service to all stakeholders by fostering strong relationships and consistently exceeding expectations through strategic problem-solving and proactive communication. EMPLOYMENT HISTORY Promotional Strategies Inc. Sales Manager April 2023 to Present ● Sales Strategy Development: Develop and implement effective sales strategies to achieve company sales targets and expand market presence. ● Team Leadership: Supervise and mentor a team of sales representatives, providing guidance, training, and support to achieve individual and team sales targets. ● Client Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions. ● Collaboration: Work closely with my team and other departments, such as operations and marketing, to ensure seamless service delivery and customer satisfaction. Insurance Claims Adjuster Catastrophe Claims Adjuster August 2020 to March 2023 ● Catastrophe claims adjuster, handling personal property and casualty loss and damages. ● Negotiated peaceful resolutions of all claims with an emphasis on fairness and thoroughness. ● Exceptional knowledge of insurance policy and endorsement coverages. ● Proficient with Xactimate, XactContents, and MS Office Applications. ● Immense ability to handle multiple claims and meet deadlines. ● Outstanding ability to maintain positive working relationships with coworkers and clients. DYNAMIC WELL SERVICE Area Sales Manager June 2013 to December 2019 ● Managed and trained a team of sales representatives in product and sales strategies. ● Held and increased division’s market share with customer base while developing new customers through cold calling and referrals. ● Managed team’s entire sales cycle, overseeing team operations from prospecting and cold calling to negotiation and successful deal closure. ● Mentored and trained sales team to identify and cultivate new business opportunities, fostering strong relationships with commercial and industrial clients. NATIONAL OILWELL VARCO-WILSON September 2011 to May 2013 Supervisor ● Supervised and guided the sales team to achieve targets, including hiring and training sales representatives. ● Maintained and developed relationships with major clients and potential new clients to increase sales volume. ● Created quotes for major oil corporations for their construction and drilling projects. ● Coordinated the preparation and delivery of rental, sales, and third-party equipment prior to mobilization and liaising with field personnel and third-party vendors to ensure operational efficiency. ● Mentored and trained to develop strong relationships with major clients and potential new clients to increase sales volume. FUNDING SOLUTIONS Mortgage Broker/CEO November 1998 to July 2011 ● Managed & trained employees on software, marketing, and sales strategies designed for Real Estate revenue growth and improved profits. ● ● Created innovative business models to include a credit and repair analysis program for customers needing credit assistance before purchasing or refinancing a home. Performed credit analysis on commercial loans of approximately $500K to $2M. ● Developed and maintained a written policy and procedure manual & trained staff on the significance of following essential protocols. ● Ensured projects were completed in the order of priority. EDUCATION Bachelor of Science, California Polytechnic University Pomona 2003 Major: Finance Licensed Insurance Claims Adjuster 2023 Oil & Energy Sales Training – Rain Group August 2024 MAJOR ACCOMPLISHMENTS PITTSBURGH PIRATES/CHICAGO WHITE SOX June 1981 to Sept 1995 Professional Baseball Outfield ❖ Played outfield for the Pittsburgh Pirates. ❖ Hit for an average of .265. ❖ Collaborated with coaches and teammates to develop and execute game strategies. ❖ Engaged in rigorous training and conditioning programs to maintain peak physical performance.

Director of Golf, Williston Municipal Golf Course

Certified  Golf Instructor 2025 August 2025 to the Present

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