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SCHOOL SPECIALITY
Program Representative The SPARK Programs
§ Executed a national partnership agreement with Healthy Kids Challenge to increase product offering and revenue with Coordinated School Health Programs Initiative
§ Increased company presence within 6 months and grew sales in territory by 10%
§ Provided grant development services for local non-profit organizations including: detailed project budget, project plan, timelines, metrics for implementation
NVR Inc., Reston, VA
Implementation Consultant
§ Executed all states of implementation for company’s first Customer Relationship Management (CRM) system by determining design requirements, testing, and implementing the program with over 85% employee usage
§ Created extensive training material including job aids, instructor outlines, user guides, and course workbooks for over 850 employees
§ Coordinated and conducted training for all sales and management teams throughout the company, and provided ongoing user support and documentation
§ Designed queries to analyze system data and influence all management teams in prospecting, marketing, and sales strategy
Regional Sales Trainer
§ Managed the sales training programs for 100 new employees in the Northern Virginia region and collectively contributed 300 new home sales across 6 divisions in 2006
§ Designed the sales training curriculum and facilitated 25 training courses that improved closing and supporting skills 49%, and financing skills 68%
§ Selected out of 28 employees to attend Dale Carnegie’s 12 week Leadership & Development Course
§ Featured on company website: New Recruitment Advertising by Bernard Hodges
Sales and Marketing Representative
§ Executed quarterly marketing strategy, conducted consumer research, organized promotional events, and created marketing material to achieve 150% of quota
§ Managed 5 products within 4 communities. Listed on the Northern Virginia Sales Representatives Top Ten for Dollar Volume with $19,800,000 in sales and Number of Sales/Year with 38 sales
§ Serviced 48 customers with settlement delays due to land development issues and received over 90% customer satisfaction scores
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